Learn more about product with this collection
How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
WhatsApp designs and builds its product with specific principles in mind. These principles are at the core of the decision-making process. Here are some examples of these shared values:
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Tools help you do your job more easily, but take a step back every once in a while and make sure you can do the work without the help of the tools.
At the very least, it helps you keep perspective on how useful the tools are.
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