Workers gaining more flexibility in how, where, and when they work is a shift that’s here to stay.

Only few companies worked remote earlier, because many struggled to calculate what it would cost them, in terms of communication and efficiency, to have employees working across locations.

The open question for companies now is how much flexibility to retain as workers return to the office.

Companies will have to better describe what type of work and what kind of flexibility model is most valuable and least costly to production.

The pandemic has led to a rapid increase in the availability of data, including Zoom communications, online tests for recruiting, and remote monitoring technology.

There’s a demand to put this information to use in improving operations.

For eg, many companies are using survey tools to stay informed about employee engagement and to get feedback that can help them design hybrid workplaces.

Companies can also use data to help with recruiting, promotions, and DEI goals. It can also help identify underlying biases in pay and promotions, task assignments, mentoring opportunities, and other areas.