<ul><li>Write in your voice </li><li>Format your feedback in a clear and structured way, using the suggested framing above </li><li>Provide rationale — don’t assume other readers will automatically know what you mean. </li><li>Cite specific examples whenever possible. </li></ul>

Tips

When you write feedback can affect your perspective and decision on a candidate. <ul><li>Feedback should be written within a day of the interview. Ideally a few hours after the sessions.</li><li>Writing feedback directly after a session isn't advised, since it doesn't provide enough time to reflect and process the session.</li><li>Written feedback must be submitted before the Debrief session. Submission helps make Debrief sessions more efficient.</li></ul>

When to write feedback

Focus on 5 main areas: <ul><li>Writing feedback forces us to make a clear decision on a candidate. If you "Maybe" want to hire someone that’s a sign.</li><li>Provide a concise summary of your decision rationale at the top of the interview scorecard.</li><li>Write a first person description of your experience with the candidate. Write a sentence or short paragraph in plain First-Person language.</li><li>We use the criteria from our article, "What makes a great product designer ..</li></ul>

What to write

Following a consistent format helps make writing faster and more efficient — you don’t have to write an original custom piece of feedback for each candidate. A consistent format also helps the hiring panel understand and review the entire feedback packet more effectively. It’s easier to compare and calibrate feedback when everyone uses the same structure.

Write consistent, structured feedback

<ul><li>Evaluators can structure their thinking, check in with how they feel about a candidate and make a more objective recommendation.</li><li>Written feedback can help answer outstanding questions and fill in gaps in understanding for the hiring panel and leadership.</li><li>Feedback can make a decision on a candidate clearer and easier. Incomplete or poorly written feedback can make it harder to assess a candidate.</li></ul>

Why well-written interview feedback is important

Sharing feedback (verbally or over Slack/email) in advance of a debrief can bias other interviewers who may not have yet formed a clear POV on a candidate or be on the fence. Even a simple casual comment about a candidate or their presentation in the hallway can send a strong signal to your fellow interviewers and bias their feedback in favor or against hiring the candidate.

Feedback is private until the debrief

These are guidelines we created for the product design team at Thumbtack for writing more consistent, balanced and useful interview feedback. While we’re focused on hiring product designers, user…

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