Talking about dreams

During a crisis, using the word "talk" to begin a conversation, "Can we talk about how you are?" often gets a negative response. The reason is that we place little value on "talk." Talk is cheap or meaningless. However, substituting the word with "speak", seems to have bette...

• When people talk about corporate culture, they’re typically referring to cognitive culture: the shared intellectual values, norms, artifacts, and assumptions that serve as a guide for the group to thrive.
• The other critical part is what we call the group’s...

One of the hardest things about other people’s bad moods is the emotions they tend to stir up in us.

The trouble is, once we’re deep into a spiral of our own negative emotion, it’s hard to have enough mental and emotional bandwidth to navigate our own mood and that of someo...