Learn more about communication with this collection
How to build confidence
How to connect with people on a deeper level
How to create a positive first impression
Start With Something Positive
When telling someone he's wrong, don't be too direct with your approach:
Before jumping right in with something like, “This is really wrong!”, try saying, “It’s evident that you put a ton of time and effort into this project, and it looks great!”
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Use a Gentle, Helpful Tone
When correcting someone, avoid yelling or screaming, don't use short sentences and avoid using defensive body language.
Try to maintain an overall positive posture.
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Incorporate Questions
Phrasing things as inquiries, rather than statements, makes it obvious that your intention is to facilitate a conversation that ultimately improves the end result—not just dole out strict demands.
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Avoid Sounding Authoritative
Being overly authoritative, confrontational, and closed-minded when making a correction will only make you look pretentious and condescending.
Be open for discussion and try saying “I’m looking at page 10 of this document, and something’s not quite matching up for me. Can we take a quic...
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Provide Evidence
Evidence is helpful for demonstrating that you have logical reasoning behind your correction—and that you’re not just shouting out random remarks to make your co-worker look incompetent.
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Offer Help
It’s your chance to demonstrate that you weren’t trying to be insulting. Plus, you’ll be able to ensure that everything is correct the second time around.
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Related collections
Other curated ideas on this topic:
Start the day with a mantra
... to get you into a positive mood for the day ahead. Put your mind in a good state right away, because left unchecked it will try to tell you the things that are wrong.
Pick a phrase or question that resonates with you. It could be as simple as smiling and saying "thank you...
4 Reasons Giving Constructive Criticism Goes Bad
- You’re not offering anything constructive if all you do is point out problems. You can still direct attention to an issue, but make sure that you follow up with a helpful suggestion.
- You’re offering unrequested input. Before speaking up, ask yourse...
7 Tips for Saying No Effectively
- Say it. Don't delay and don't try making excuses because that puts people in a place to ask more. Provide a brief explanation.
- Be assertive and courteous You might say, "I'm sorry I can't right now but will let you know when and if I can." This approach is polite...
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