Listening skills

The best way to talk to strangers is to ask for their opinion on a matter. People love expressing their views. We can then focus our attention on what they say and use it to discover further what they think.

Asking open-ended questions is the key to developing this type of...

When listening to a colleague, try to focus entirely on his or her story rather than reflecting on your own position or experiences. Asking questions and actually taking into consideration their answers is a sure way to understand their story and prove helpful when providing advice.
Act...

Asking people to talk and simply listening to them makes you a better conversationalist and extremely likeable.

The basics of active listening are:

1. Do not interrupt, disagree or evaluate the other person’s words.
2. Nod your head or make appropriate ackn...