<ul><li>When someone gives us something, we feel obliged to repay them back. It’s for this reason that people are more likely to say “Yes” to your request when you first give them a small gift or perform a small favour (People will be nice if you’re nice to them).</li><li>Something as small as a pen has been shown to influence people well beyond its monetary value.</li><li>For example, according to the American Disabled Veterans organisation, mailing out a simple appeal for donations produces an 18% success rate; but, enclosing a small gift--personalized address labels--boosts the success rate to 35%.</li></ul>

RECIPROCITY

<ul>
<li>Ever wonder why TV shows use laugh tracks. It’s so you know when to laugh.</li>
<li>People will more likely say yes when they see other people doing it too. This is amplified in situations of uncertainty, where we look to others for cues on what we should do.</li>
<li>Humans are social by nature and generally feel that it’s important to conform to the norms of a social group. </li>
<li>As 95% of people are imitators and 5% are initiators, people are more persuaded by the actions of others than any other proof.</li>
<li>Charities spend a lot of the time showing how other viewers have made contributions.</li>
</ul>

SOCIAL PROOF

<ul><li>We’re taught in childhood that we should obey authority figures such as: parents, teachers, coaches, policemen, doctors etc..</li><li>This carries over into adulthood where we continue to look up to and are influenced by recognized experts and officials. </li><li>Dentists in white coats are used to sell us toothpaste, airline staff wear uniforms to remind us of their authority and many an email signature is appended with a string of qualifications in an effort to increase the individual’s authority.</li></ul>

AUTHORITY

<ul><li>Research shows that humans respond MORE to “fear of loss” than “gaining something“.</li><li>Companies will use “limited time offers” to make it appear products are in a short supply to increase buying frequency. </li><li>The next time you’re shopping on Amazon and Zappos, pay attention to see if they’re using this tactic. It’s amazing how no matter what pair of shoes you select, there ALWAYS tends to be “only 2 pair left!”.</li><li>If you offer people something rare or scarce, they are more likely to want it.</li><li>We have the tendency to want what has been banned.</li></ul>

SCARCITY

<ul><li>It is quite simple, our nearly obsessive desire to be and to appear consistent with what we have already done (Commitment).</li></ul>Toy Companies Strategy:<ul><li>Advertise one kind of a toy. Parents promise their kids they will buy it for them</li><li>Before Christmas they don’t offer it, saying sold out. Buying some other toy.</li><li>In Jan and Feb when it was previously quiet, they release it. Parents already made their commitments now have to buy it.</li></ul>

CONSISTENCY 

We like people who are similar to us, with the same views, interests, beliefs and values. We therefore need to find areas of shared interest to increase rapport and connection.You like Coffee?! Wait, I like coffee too! We have so much in common!<ul><li>Nearly every advertisement you see will feature individuals designed to appeal to the product’s target market. The more the consumer associates with and likes that person, the more likely they are to be influenced by them.</li></ul>

LIKING

6 WEAPONS of Influencing People :<ol><li>RECIPROCITY</li><li>CONSISTENCY</li><li>SOCIAL PROOF</li><li>LIKING</li><li>AUTHORITY</li><li>SCARCITY</li></ol>

Short Summary 

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Leadership & Management

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Communication

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Personal Development

Understand yourself and those around you.

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Psychology

How To Be Effortlessly Charismatic

Ever wonder why TV shows use laugh tracks? -People are more likely to laugh when they hear others laughing

The foundational and wildly popular go-to resource for influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don’t have to be a scientist to learn how to use this science. You’ll learn Cialdini’s Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader—and just as importantly, you’ll learn how to defend yourself against unethical influence attempts. You may think you know these principles, but without understanding their intricacies, you may be ceding their power to someone else. Cialdini’s Principles of Persuasion: Reciprocation Commitment and Consistency Social Proof Liking Authority Scarcity Unity, the newest principle for this edition Understanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini’s 35 years of evidence-based, peer-reviewed scientific research—including a three-year field study on what leads people to change—Influence is a comprehensive guide to using these principles to move others in your direction.

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Marketing & Sales

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Problem Solving

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Books

The foundational and wildly popular go-to resource for influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don’t have to be a scientist to learn how to use this science. You’ll learn Cialdini’s Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader—and just as importantly, you’ll learn how to defend yourself against unethical influence attempts. You may think you know these principles, but without understanding their intricacies, you may be ceding their power to someone else. Cialdini’s Principles of Persuasion: <ul><li>Reciprocation</li><li>Commitment and Consistency</li><li>Social Proof </li><li>Liking </li><li>Authority</li><li>Scarcity</li><li>Unity, the newest principle for this edition</li></ul>Understanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini’s 35 years of evidence-based, peer-reviewed scientific research—including a three-year field study on what leads people to change—Influence is a comprehensive guide to using these principles to move others in your direction.

Robert B. Cialdini, PhD is an accomplished writer whose work has resonated with readers around the world. Robert B. Cialdini, PhD has published several books that explore a range of topics, from fiction to nonfiction, and has received critical acclaim for the ability to weave compelling narratives. Robert B. Cialdini, PhD's writing style is known for its depth and authenticity, and has earned quite a loyal following of readers.

SOCIAL PROOF

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Principles of persuasion

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