Seven Steps to Setting Clear Expectations
Having clear expectations is one side of the coin. Understanding the bigger picture, the context and intention, will make it easier for people to commit and follow.
SIMILAR ARTICLES & IDEAS:
One of the top reasons for unhappiness in the workplace is communication issues with one’s manager/supervisor.
Managers tend to make incorrect assumptions that employees have all of the information needed about what needs to be done, without having to communicate it clearly to them. Yet, employees will have a different idea of what is required.
It’s crucial for your team to know exactly what is expected of them.
The unwritten rules about the level of quality expected in the work, and the depth of knowledge that needs to be displayed, are what defines a successful work project.
What are the boundaries of an employee’s responsibilities? What are and what aren’t the roles of the job?
What’s the preferred way of communicating, both formally and informally? What should be the frequency of communication? What are the protocols for communication at different levels – while reporting to the manager or even upper management?
An effective leader communicates early and often.
Don't assume that your team understands your expectations. Instead, proactively communicate your expectations. Empower them to make decisions without ambiguity.
The right way to set expectations is to sit down with your employees and discuss everyone’s needs and expectations. Then come to a mutually agreed solution.
An good approach for employees to best meet expectations is to focus on “what” your desired outcome or vision is. It allows employees to feel more invested in the process toward completion.
Setting clear employee expectations can benefit your business. Management must communicate their expectations verbally and in writing. This can reduce or eliminate confusion and increase the levels of success.
Employee expectations to maintain:
Team expectations refer to the behaviors that occur while working together on tasks.