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You will be ready to build clear expectations if you are able to clearly articulate them verbally and in writing.
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Consider where the gaps are. Create a checklist to ensure that they are clear to you.
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Having clear expectations is one side of the coin. Understanding the bigger picture, the context and intention, will make it easier for people to commit and follow.
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It is possible that expectations may still not be clear or may be incomplete.
Invite them to a meeting to discuss your expectations. It will ensure that you are on the same page to promote success.
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As a leader you have expectations of what they need to know. Similarly, they will have expectations of you. This needs to be discussed honestly and openly so that both of you understand what is expected of each other.
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Once the expectations of both parties are understood, it is important to write them down.
It is not a legal document, but we all know that we cannot rely on memory alone.
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Once you have them written down, both parties need to read them to ensure that they are understood and that they agree.
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One of the top reasons for unhappiness in the workplace is communication issues with one’s manager/supervisor.
Managers tend to make incorrect assumptions that employees have al...
It’s crucial for your team to know exactly what is expected of them.
The unwritten rules about the level of quality expected in the work, and the depth of knowledge that needs to be displayed, are what defines a successful work project.
What are the boundaries of an employee’s responsibilities? What are and what aren’t the roles of the job?
What’s the preferred way of communicating, both formally and informally? What should be the frequency of communication? What are the protocols for communication at different levels – while reporting to the manager or even upper management?
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Key Ideas
An effective leader communicates early and often.
Don't assume that your team understands your expectations. Instead, proactively communicate your expectations. Empower them to m...
The right way to set expectations is to sit down with your employees and discuss everyone’s needs and expectations. Then come to a mutually agreed solution.
An good approach for employees to best meet expectations is to focus on “what” your desired outcome or vision is. It allows employees to feel more invested in the process toward completion.
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Key Ideas
Reactive people believe the world is happening to them. They focus on things that are in their circle of concern, but not in their circle of influence.
Proactive people recognize th...
Start with a clear destination to determine your steps. Identify your values and live by them.
Prioritize your day-to-day actions based on what is most important, not what is most urgent.
Be disciplined to follow these actions regardless of how you feel at any given moment. Maintain a primary focus on relationships and results, and a secondary focus on time.