Make it mutual - Deepstash

Make it mutual

As a leader you have expectations of what they need to know. Similarly, they will have expectations of you. This needs to be discussed honestly and openly so that both of you understand what is expected of each other.

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Consider where the gaps are. Create a checklist to ensure that they are clear to you.

  • Are the gaps in the work itself? 
  • How will you communicate?
  • What is the time frame?
  • What are the expectations imposed by the organizational culture?

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Once the expectations of both parties are understood, it is important to write them down. 

It is not a legal document, but we all know that we cannot rely on memory alone.

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Meet and discuss

It is possible that expectations may still not be clear or may be incomplete. 

Invite them to a meeting to discuss your expectations. It will ensure that you are on the same page to promote success.

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Make them clear for yourself

You will be ready to build clear expectations if you are able to clearly articulate them verbally and in writing.

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Having clear expectations is one side of the coin. Understanding the bigger picture, the context and intention, will make it easier for people to commit and follow.

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Once you have them written down, both parties need to read them to ensure that they are understood and that they agree.

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RELATED IDEAS

Why setting expectations is critical

One of the top reasons for unhappiness in the workplace is communication issues with one’s manager/supervisor.

Managers tend to make incorrect assumptions that employees have all of the information needed about what needs to be done, without having to communicate it clearly to them. Yet, employees will have a different idea of what is required.

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An effective leader communicates early and often. 

Don't assume that your team understands your expectations. Instead, proactively communicate your expectations. Empower them to make decisions without ambiguity.

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Before expecting something, we have to understand two psychological facts:

  1. Merely expecting something will not make it happen.
  2. If we hope to have our expectations fulfilled and those hopes do not have a valid reason, there is bound to be a disappointment.

Example: We start driving and expect to reach by 15 minutes, but due to construction work on the road, we get late and feel resentful.

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