Our brain uses two separate areas to identify the mood and the real meaning of the words. Words are passed to the left temporal lobe of the brain for processing, and intonation is channelled to the right side of the brain, a reg...

1. You - or your name. A person's name is the most important sound in any language.
2. Free. All people naturally like to go for the free stuff.
3. Because. Giving a reason, even a weak reason, is more persuasive than giving no reason.
4. Instantly or ...

In order to have more meaningful conversations, ask questions that start with “who,” “what,” “where,” “when,” “how,” or “why”. 
Good: “What would you do?”
Bad: "Do you think I  should do X?"

Words like “would,” “should,” “is,” “are,” and “do you thin...

The myth purports that we use 55% body language, 38% tone of voice and 7% actual words.

The research of Professor Mehrabian had nothing to do with speech, but to guess emotion based on the recordings of a single word. 

Actual words "must dominate by a wid...

Smiling is one of the most powerful elements when thinking about speech.

The smiley face is rated with the highest positive emotional content. The painting of the Mona Lisa with her contented smiled is one such example.  

The human brain can only hold on to four things at a time. It means that if you have a point to argue and continue for a long time, the person will remember very little of it.

Instead, speak briefly, maybe 30 seconds worth, because that is all people can take in.