Learn more about communication with this collection
How to overcome fear of rejection
How to embrace vulnerability
Why vulnerability is important for personal growth
Restate the request
You can restate your original request, summarizing in one or two sentences.
If your original email was never read, this will be beneficial again.
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Drop in and ask
This might sound a bit intrusive but it is an effective tactic to drop by their workstation/cabin and ask about the response or action.
Whether you call, drop by or talk in the lobby, do send an email to keep a record of the discussion.
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The Direct Approach
Just point directly at the request, by circling, pointing or directing clearly to the original request.
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221 reads
Talk on the phone
If you catch hold of the person you require follow up from, you can politely remind them about the email.
If necessary, pick up the phone and call to ask, just saying that you were about to type a follow-up email so thought of calling and asking first.
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Ask a question
Simply and directly asking about the request, or a question related to the request can make the respondent look at your original request and do the required work before you get a reply.
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196 reads
The way we follow up on email
In follow up emails, the phrase “Per my last email,” can be avoided, as it can sound a bit rude.
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Be prepared to repeat yourself
Be firm. In some cases, you may have to repeat yourself more than once. If you offered any explanation with your original response, you can repeat this explanation or just say no again. Don't back yourself into a corner by trying to explain yourself further. It is your right to say no to a...
Reading Email
- Try using the "Two-Minute Rule" when you read your mail: if the email will take less than two minutes to read and reply to, then take care of it right now, even if it's not a high priority.
- For emails that will take longer than two minutes to read or respond to, schedule ti...
Don’t answer, ask
When you discover problems, don't compose an email with a long explanation, opinion or instruction as this will make co-workers less inclined to take ownership.
Instead, use one or two sentences to describe the situation, then ask a single question and let the team contribute.
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