Clarify task and role expectations - Deepstash
Onboarding Matters

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Onboarding Matters

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Clarify task and role expectations

Clarify task and role expectations

Assuming that someone else is responsible for completing a task may lead to missed deadlines and finger-pointing.

  • Create a guide that lays out the expectations you have of your team members, their roles, and assigned tasks.Β 
  • Your guide could include how tasks are assigned, how you communicate with each other, and how customer feedback gets logged and where.
  • Keep it simple. Ask your team what they expect of themselves and you and use that feedback as a starting point.


148 reads


Establish clear channels of communication

Digital communication can cause more misunderstanding as clear communication often relies on non-verbal cues. Picking the wrong communication tool can create confusion and hurt feelings.

  • Use email if you're sharing non-sensitive information that doesn't require a response.


214 reads

Be transparent about performance expectations

First-time managers often quantify and track everything their team members do to measure performance. It is confusing as team members don't know which tasks to prioritise and which ones are not measured. Managers may leave standards open to interpretation, which can negatively impact relationship...


176 reads

Manage time expectations

Manage time expectations

Misalignment of timing or deadlines may cause conflict between team members. For example, when peers collaborate on a project and one person misinterprets how long it will take their partner to complete a task.

  • A helpful strategy is to encourage your team members to track their ho...


160 reads

Managing conflict in a team

Managing conflict in a team

Conflict management is one of the biggest fears of new managers. Conflict is not always destructive. It prevents complacency and groupthink. But it can cause havoc on your team if not managed well.

Managing conflict is a skill that few leaders are taught. However, as a new leader, you can m...


215 reads




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Manage expectations

You need to help your team understand who is responsible for what. Communicate realistic expectations of their work out of that. Well, expectation management also applies to you as a leader. Prepare yourself and your team to successfully tackle work tasks by clearly defining those tasks and the r...

Team expectations

Team expectations refer to the behaviors that occur while working together on tasks.Β 

  • Respect and courtesy to everyone.
  • Be accountable for your work.
  • Be reasonably flexible about task assignments.
  • Be willing to lend a helping hand.

Understanding your manager's expectations

When you have an open conversation with your manager, start by sharing how you value their feedback, that you are strongly committed to achieving your goals, and how much you're willing to support the team and the company as a whole.

Then, you can share some possiible solutions that you've...


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