Quote by STELI EFTI - Deepstash
De-escalate Office Tension

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How to create a positive work environment

Conflict resolution strategies

Effective communication in the workplace

De-escalate Office Tension

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STELI EFTI

Silence is not rejection. If someone doesn’t respond to my calls or emails, I simply assume that they are busy and that I need to follow up until they have a moment to respond.

STELI EFTI

31

179 reads

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STELI EFTI

It’s when everyone else stops running, and you’re the only person still in the race. It doesn’t matter how slow you run—you are going to win because everybody else stopped running. 

STELI EFTI

33

327 reads

Sales rarely close on the first interaction

It’s the same for any reach-out.

If you’ve never met the other person before, don’t follow up more than six times.

30

221 reads

You’re building a relationship

It cant start with guilt.

Eliminate their guilt by making it clear to them that you don’t harbor any bad will towards them for not replying to your previous emails. Your #1 job is to make people feel comfortable responding.

31

212 reads

Set aggressive deadlines

Switch communication methods if you have to.

Followups:

  • For a positive outcome: Email
  • For a quick response: Phone
  • For the quickest response: In-person

32

214 reads

STELI EFTI

If you already had some kind of interaction and that interaction was not a clear, definite NO, then follow up as long as it takes to get a response. Never stop till you get a response. 

STELI EFTI

31

211 reads

Business is a cumulative process

You need to put in the work and hustle.

Your current results in life are an indicator of your past hustle. Everything that’s going on right now in our business is the result of the work we did months or even years ago.

33

199 reads

Related collections

Other curated ideas on this topic:

Reaching out

  • Consider reaching out to someone with different 'touches', such as a phone call, email, written letter, or an appropriate gift. 
  • Pace your follow-ups. Every two weeks is a good starting place, and if they don't respond, try a monthly follow-up. 
  • Give them an 'out' if they nee...

Subject Line Emails

These types of emails (with the entire email is a sentence in the subject line, with no email body, just the signature)are usually sent by a very direct person, that either feels very busy or that the problem can't be solved simply in an email, so it's too much for them to go into it all.

Communication amplified by power

There are three types of communications amplified by power:

  • Direct communication: even feedback (positive or negative) from someone in a position of power can easily become amplified.
  • Silence: when a company is going through a crisis for exa...

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