Learn more about corporateculture with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Other Points
- CSR should not give misinformation or should not forget to give any information if they do they will get ZTP(Zero Tolerance Policy)
- CSR should be intended on call with smile and should be active on call everytime
- CSR should maintain their volume calm and not too fast or slow
- CSR should understand the product before making understand to others
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MORE IDEAS ON THIS
Duties Of Customer Service
Specific duties will vary depending on the company and industry where you work, but they may include:
- Answering customer questions about the company, products, or services
- Resolving customer complaints
- Directing customers to the right department or supervisor
- T...
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85 reads
6 tips for customer service representative
- Develop your workplace skills.
- Build your computer skills.
- Consider certification.
- Train for a particular industry.
- Take a communication course.
- Practice for your interview.
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84 reads
Customer Service Representative
Customer service representatives play a key role in company success by directly helping customers.
Customer service representatives work directly with customers to provide assistance, resolve complaints, answer questions, and process orders. If you enjoy helping people, a job as a customer ...
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100 reads
Hidden Parts
What are some hidden things which should be known to others:
- CSR should not customer say any bully or wrong things even if the customer is saying
- CSR should know that customer is good and because of them business is running
- The whole call is being recor...
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65 reads
CURATED FROM
IDEAS CURATED BY
I like to motivate and give advice to others. I want that everyone should be successful in their career with their skills and passion...
Related collections
Other curated ideas on this topic:
For The Hot-Headed Man - Day 179
- Try to remember that anger is not impressive or tough - it's a mistake. It's a weakness. Depending on what you're doing, it might even be a trap that someone laid for you.
- Fans and opponents call boxer Joe Louis the "Ring Robot" because he was utterly unemotional - his cold, calm dem...
Other Tips From Jordan Peterson For a Better Life
- Consider that any hierarchy creates winners and losers. The winners are more likely to justify the hierarchy and the losers to criticize it.
- Understand that hierarchy is inescapable. The pursuit of goals lends life meaning and the collective pursuit of goals produces hi...
How to study 📚🦋💻📑
Get organized
- Carry a homework planner at all times. Entering homework, projects, tests and assignments as soon as they are assigned will make sure they aren’t forgotten about.
Pay attention in class
- It’s important to concentrate and avoid distractions when t...
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