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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Customer service representatives play a key role in company success by directly helping customers.
Customer service representatives work directly with customers to provide assistance, resolve complaints, answer questions, and process orders. If you enjoy helping people, a job as a customer service representative could be a good fit. In this role, you'll find career opportunities in almost every industry.
Specific duties will vary depending on the company and industry where you work, but they may include:
What are some hidden things which should be known to others:
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Customer Anger Causes Emotional Injuries to Service Reps
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