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Real communication is two-way

Real communication is two-way

It is an exchange that requires feedback. 

For example, if you are asking someone to do something,  you could add in the following comment: “If you’re having difficulties or challenges with the project that you want to raise, please let me know and I’ll do my best to help.”

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George Bernard Shaw

“The single biggest problem in communication is the illusion that it has taken place.”

GEORGE BERNARD SHAW

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Pepper your messaging

What you say is less important than what other people want to hear.

To get people to respond to your communication in the way that you want, you need to pepper your messaging with statements that get them onside.

A good way to start is by using the phrase ‘thank you’. 

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Know your audience

Who they are, what they want, what motivates them. Only then can you tailor your messages appropriately. 

You also need to be prepared for the fact that your audience is changing and evolving. Don’t assume that the communication strategies that worked well two years ago will still ha...

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Importance of timing

Importance of timing

You will get far better results from your communication efforts if you try to engage with other people at a time when they are ready to engage with you.

Think carefully about communicating in the evening and the weekends – if you send out messages at these times, what are you saying ...

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Don’t blame your audience

Don’t blame your audience

If your attempts at communication fail, blame yourself. 

You clearly haven’t conveyed the message in a way that your audience wants to hear, at a time that works for them. Reflect on what might have gone wrong, so that you can do better next time, and then move on. 

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makidd

I see video and web as a way to reach and inspire people.

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#4. What to say when someone is judgmental or critical

#4. What to say when someone is judgmental or critical

When someone makes a rude comment and then says, “I’m just being honest,” it isn't always constructive criticism or even true.

Someone who gives you genuinely constructive criticism is actually rooting for you. If you respect this person & know them to be genuine, you will ...

When someone is judgmental or critical of you

When a friend, family member or colleague makes a rude comment and then says," I'm just honest," you may feel inclined to accept their words. Don't. If you know them to be genuine, you will know when to be open to their feedback.

Comments about how you wore the wrong dress...

Confirm with everyone

Confirm with everyone

It's not uncommon for hiring managers to hand you over to someone else on the team to meet you at the last minute. Send a quick email to encourage them to plan: 

Hi Kamala, I’m really excited to come in on Tuesday. I just wanted to confirm that I’ll be speaking with you and Jarrod. Could...

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