Effective Feedback is... - Deepstash

deepstash

Beta

deepstash

Beta

The 7 Essential Qualities of Effective Feedback

Effective Feedback is...

  • Specific, Timely, Meaningful, and Candid;
  • Goal-oriented;
  • Focused on the future;
  • Focused on the process, not the person;
  • Isn't afraid to be negative;
  • Can be positive;
  • Doesn't assume it's right.

145 SAVES


EXPLORE MORE AROUND THESE TOPICS:

SIMILAR ARTICLES & IDEAS:

Negative vs. Positive Feedback
Positive feedback isn’t the best way to drive results and negative feedback isn’t actually all that bad:
  • Any negative feedback should be clear and timely yet not so harsh as to be pe...
For feedback to be effective...
  • Be Specific;
  • Be Immediate: you wait too long, it can have less impact and make it harder for the person to grasp exactly what needs changing;
  • Tie Feedback to Goals: it gives the receiver a clear goal to work towards and reason why you’ve given them this feedback;
  • Ensure Feedback Is Actionable;
  • Use the Right Language;
  • Don't avoid it: when feedback is given openly and honestly, it can be extremely valuable for your organization.
Plussing
Is a way to provide feedback and critique without creating fear or negative feelings, branded by the animation studio Pixar. 

Imagine an art director giving feedback to an animator on some sketches for Pixar’s next blockbuster movie and instead of saying something like “but the characters expression is all wrong,” they’ll frame it using more encouraging and creative words like and or what if: “what if we could make their expression more (enthusiastic, brazen, etc).

The sweet spot of effective feedback
The sweet spot of effective feedback
Feedback is effective when it sheds light on the present and offers a window into the future ,  without dwelling on the past.
Feedback isn’t effective when it inflates  o...
The negative-to-positive ratio

The ratio between positive and negative feedback should be 5.6 (or nearly six positive comments for each negative one).

How to give positive feedback

It must be related to genuine observations, that reflect back their effort, not ability. Praise the process, not the person.

Highlight aspects of someone’s performance that were under their control  - their planning, their creative ideas, their dedication  - over qualities they were born with. 

Negative Feedback
Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.
Why are people scared of Feedback

Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.

Informing the colleague/subordinate/client/customer or individual about something that is not working, is always beneficial, and builds transparency and trust.

Check how it impacts the person

The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.

How it impacts each individual is going to be different so a tailor-made approach is required.