Effective Feedback is... - Deepstash

Effective Feedback is...

  • Specific, Timely, Meaningful, and Candid;
  • Goal-oriented;
  • Focused on the future;
  • Focused on the process, not the person;
  • Isn't afraid to be negative;
  • Can be positive;
  • Doesn't assume it's right.

3

STASHED IN:

426

STASHED IN:

0 Comments

MORE IDEAS FROM The 7 Essential Qualities of Effective Feedback

A simple template for giving effective feedback that ensures you’re hitting all the right points, that goes like this:

  1. Ask to give feedback.
  2. Tell them "You did X. It caused Y."
  3. If you’re giving positive feedback, say "Good job."
  4. If you’re giving negative feedback, tell them how they should adjust their actions in the future.

2

STASHED IN:

403

Right vs. Wrong reasons to give feedback

Wrong reasons:

  • defend/excuse your own behavior;
  • to demoralize/condemn;
  • you're in a bad mood;
  • to appease a third party;

to make yourself seem superior/powerful

Right reasons:

  • commitment/concern for another;
  • sense of responsibility;
  • to guide/mentor;
  • to support/enhance.

5

STASHED IN:

415

  • Strong emotions on both sides;
  • A focus on character rather than on behavior;
  • A lack of clarity about what needs to change and why;
  • Negative or critical feedback threatens not only our self-esteem but also our basic need for safety and security;

3

STASHED IN:

421

"Effective feedback requires that a person has a goal, takes action to achieve the goal, and receives goal-related information about his or her actions."

1

STASHED IN:

350

"Information becomes feedback if, and only if, I am trying to cause something and the information tells me whether I am on track or need to change course."

1

STASHED IN:

340

Leo Babauta

"Never criticize the person. Always criticize the actions. And when you’re making suggestions, make suggestions about actions, not about the person."

1

STASHED IN:

563

Deepstash helps you become inspired, wiser and productive, through bite-sized ideas from the best articles, books and videos out there.

GET THE APP:

RELATED IDEA

Negative vs. Positive Feedback
Positive feedback isn’t the best way to drive results and negative feedback isn’t actually all that bad:
  • Any negative feedback should be clear and timely yet not so harsh as to be perceived as criticism.  
  • As for positive feedback, make sure that it doesn’t overshadow any key negative points that need to be addressed.

1

STASHED IN:

166

STASHED IN:

0 Comments

Feedback is one of the most important elements of successful performance reviews because it engages the employee in the conversation and puts the spotlight on key issues. In fact, we believe giving effective feedback is the key to improving your talent development .

Virtually all feedback can be classified as one of these 4 types:

  • Directive
  • Contingency
  • Attribution
  • Impact

12

STASHED IN:

37

  • Be direct by avoiding the feedback"sanwich"(which can dilute the message and sounds insincere);
  • Don't let criticism accumulate: schedule weekly check-ins with your team, so feedback becomes part of the regular routine;
  • Don't make it personal: Stick to the facts, and avoid making assumptions;
  • Offer praise, but keep it separate from criticism;
  • If you think the feedback will be difficult to hear, consider giving the person space to process the information.

1

STASHED IN:

106