The 7 Essential Qualities of Effective Feedback - Deepstash
The 7 Essential Qualities of Effective Feedback

The 7 Essential Qualities of Effective Feedback

Curated from: zapier.com

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Constructive Criticism: Why Feedback Goes Wrong

  • Strong emotions on both sides;
  • A focus on character rather than on behavior;
  • A lack of clarity about what needs to change and why;
  • Negative or critical feedback threatens not only our self-esteem but also our basic need for safety and security;

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Right vs. Wrong reasons to give feedback

Right vs. Wrong reasons to give feedback

Wrong reasons:

  • defend/excuse your own behavior;
  • to demoralize/condemn;
  • you're in a bad mood;
  • to appease a third party;

to make yourself seem superior/powerful

Right reasons:

  • commitment/concern for another;
  • sense of responsibility;
  • to guide/mentor;
  • to support/enhance.

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Effective Feedback is...

  • Specific, Timely, Meaningful, and Candid;
  • Goal-oriented;
  • Focused on the future;
  • Focused on the process, not the person;
  • Isn't afraid to be negative;
  • Can be positive;
  • Doesn't assume it's right.

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Grant Wiggins

"Effective feedback requires that a person has a goal, takes action to achieve the goal, and receives goal-related information about his or her actions."

GRANT WIGGINS

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Grant Wiggins

"Information becomes feedback if, and only if, I am trying to cause something and the information tells me whether I am on track or need to change course."

GRANT WIGGINS

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Manager Tool’s Feedback Model

A simple template for giving effective feedback that ensures you’re hitting all the right points, that goes like this:

  1. Ask to give feedback.
  2. Tell them "You did X. It caused Y."
  3. If you’re giving positive feedback, say "Good job."
  4. If you’re giving negative feedback, tell them how they should adjust their actions in the future.

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Leo Babauta

"Never criticize the person. Always criticize the actions. And when you’re making suggestions, make suggestions about actions, not about the person."

LEO BABAUTA

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IDEAS CURATED BY

rylz

Geek that loves minimal and harmonious designs. I'm learning Japanese.

CURATOR'S NOTE

Despite being the number one driver of our personal and professional development, constructive criticism can be incredibly hard to give.

Ryleigh 's ideas are part of this journey:

How To Give And Receive Constructive Criticism

Learn more about communication with this collection

Understanding the importance of constructive criticism

How to receive constructive criticism positively

How to use constructive criticism to improve performance

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