Arpit Goyal's Key Ideas from Exactly What to Say
by Phil Jones
Ideas, facts & insights covering these topics:
5 ideas
·3.26K reads
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I'm Not Sure If It's For You
How can we introduce a product with a rejection free approach.
Starting with "I'm not sure if it's for you but.." will make impact on the listener.
First the listener will feel less pressure,
Second by having "but" in the end of it will make subconscious mind to focus on the rest of sentence as a more important message.
Example.
I’m not sure if it’s for you, but would you happen to know someone who is interested in this product.
62
763 reads
When Would Be a Good Time?
While approaching someone it's often common to get replies about no having enough time and keep pushing dates.
Asking "when would be a good time to.." will provide a serious approach and leaves no chances to say No.
Example
When will be good time to look into this idea?
64
677 reads
Most People
Indecision is big hurdle for progress. People have confidence on decisions taken before them and work out fine.
By adding "most people" does will make more confident in the suggestions given.
Example
Most people will grab this opportunity, it might not happen again
59
672 reads
The Good News
"The Good News is .." can convert negative conversation into positive and turn the topic from a positive perspective.
Example
The good news is we already have backup ready to restore the damage
58
619 reads
A Favor
It is always the case when we need someone's help to make thing work or easier. Asking for favor is really powerful, a good trigger to ask this will be when someone says "thank you".
Thank you comes as feeling of gratitude. Asking "can you do me a favor.." can make things work in your direction.
Example
"Can I ask you a favor to refer this to someone you know will get value from this product"
61
529 reads
IDEAS CURATED BY
CURATOR'S NOTE
This book is very quick read and can be practised. I summarised my favourite 5 points out of many presented in the book
“
Curious about different takes? Check out our Exactly What to Say Summary book page to explore multiple unique summaries written by Deepstash users.
Arpit Goyal's ideas are part of this journey:
Learn more about business with this collection
Essential product management skills
How to work effectively with cross-functional teams
How to identify and prioritize customer needs
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Curious about different takes? Check out our book page to explore multiple unique summaries written by Deepstash curators:
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