The SERVICE in Customer Service | Simon Sinek - Deepstash
Inside The Mind of Elon Musk

Learn more about marketingandsales with this collection

The importance of innovation

The power of perseverance

How to think big and take risks

Inside The Mind of Elon Musk

Discover 42 similar ideas in

It takes just

14 mins to read

Good times lead to laziness

Good times lead to laziness

For example, a cable company that has a monopoly often has the worst customer service and products.

There is no competition, therefore no reason to do better. It's not like customers can go anywhere else.

14

156 reads

Hard times

In hard times, there are higher stresses because there's less business. This forces us to go back to the basics of what it means to run a business.

Loyal customers will stick with you. When a customer gets a sense that you would sacrifice your interest to take care of them, they'll give you love and loyalty.

15

134 reads

Manipulation vs inspiration

ManipulationΒ might benefit you in the short term, but not in the long term.

Mechanisms to get someone to buy:

  • Dropping the price
  • Have a promotion
  • Buy one get one free

These methods don't help someone to be loyal. They just add a promise or threat of punishment.

InspirationΒ makes someone feel heard and feel like they matter. Good customer service is if you can show someone you care by trying to solve their problem.

13

95 reads

CURATED BY

carson_

Running away from your problems is a race you`ll never win.

Ready for the next level?

Read Like a Pro

stash-superman-illustration

Explore the World’s

Best Ideas

200,000+ ideas on pretty much any topic. Created by the smartest people around & well-organized so you can explore at will.

An Idea for Everything

Explore the biggest library of insights. And we've infused it with powerful filtering tools so you can easily find what you need.

Knowledge Library

Powerful Saving & Organizational Tools

Save ideas for later reading, for personalized stashes, or for remembering it later.

# Personal Growth

Take Your Ideas

Anywhere

Organize your ideas & listen on the go. And with Pro, there are no limits.

Listen on the go

Just press play and we take care of the words.

Never worry about spotty connections

No Internet access? No problem. Within the mobile app, all your ideas are available, even when offline.

Get Organized with Stashes

Ideas for your next work project? Quotes that inspire you? Put them in the right place so you never lose them.

Join

2 Million Stashers

4.8

5,740 Reviews

App Store

4.7

72,690 Reviews

Google Play

samz905

Don’t look further if you love learning new things. A refreshing concept that provides quick ideas for busy thought leaders.

β€œ

Sean Green

Great interesting short snippets of informative articles. Highly recommended to anyone who loves information and lacks patience.

β€œ

Shankul Varada

Best app ever! You heard it right. This app has helped me get back on my quest to get things done while equipping myself with knowledge everyday.

β€œ

Ashley Anthony

This app is LOADED with RELEVANT, HELPFUL, AND EDUCATIONAL material. It is creatively intellectual, yet minimal enough to not overstimulate and create a learning block. I am exceptionally impressed with this app!

β€œ

Giovanna Scalzone

Brilliant. It feels fresh and encouraging. So many interesting pieces of information that are just enough to absorb and apply. So happy I found this.

β€œ

Ghazala Begum

Even five minutes a day will improve your thinking. I've come across new ideas and learnt to improve existing ways to become more motivated, confident and happier.

β€œ

Jamyson Haug

Great for quick bits of information and interesting ideas around whatever topics you are interested in. Visually, it looks great as well.

β€œ

Laetitia Berton

I have only been using it for a few days now, but I have found answers to questions I had never consciously formulated, or to problems I face everyday at work or at home. I wish I had found this earlier, highly recommended!

β€œ

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Access to 200,000+ ideas

β€”

Access to the mobile app

β€”

Unlimited idea saving & library

β€”

β€”

Unlimited history

β€”

β€”

Unlimited listening to ideas

β€”

β€”

Downloading & offline access

β€”

β€”

Personalized recommendations

β€”

β€”

FAQ

Claim Your Limited Offer

Get Deepstash Pro

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates