The 70/20/10 Rule For Growing in Your Job

1. Work on your mindset. You won't learn if you try to prove how great you are or prevent people from thinking you're weak.
2. Set an intention for how you want to grow. Experiences are random. If you know which area you need to grow, such as being a better listener or more open, you will likely pay more attention to that dimension.
3. Consider how you will achieve your intention to grow in a specific area.
4. Ask for feedback.
5. Emotion regulation. Extreme emotions get in the way of learning. Try to keep them in check.
6. Reflection. During and after an experience, think about what you've learned.

Experiences that help people learn the most are:

• Highly visible experiences because they're more challenging.
• Experiences where there's a lot at stake.
• Experiences where you're crossing boundaries. For example, a marketing person works with someone in operations.
• Experiences that cross cultural divides, such as working with someone from a different country, race, gender, or other difference.

Experiences are only useful if you have a way of capitalizing on the learning, which involves using the six practices of a growth mindset.

People returning to the office will want a certain kind of leadership. So it comes down to three things:

• Confidence, because they are scared and want to know that someone is confident that we'll get through this.
• Competence, so that they can be confident in you.
• Compassion, because they want people that are compassionate about what they're going through.