5 Tips To Improve Active Listening

Active listening is a communication technique that involves fully concentrating on, understanding, and responding to the speaker. This technique requires the listener to engage in verbal and nonverbal actions that show the speaker they are being heard and understood.

Examples of active listening skills include making eye contact, nodding, asking follow-up questions, and providing verbal cues such as "mm-hmm" or "I see." The goal of active listening is to improve understanding and build strong relationships.

Active listening is beneficial for creating a positive work environment, reducing conflict and misunderstandings, and improving teamwork and collaboration. Additionally, active listening can help with personal growth and self-awareness, by helping one understand how they are perceived and by giving them the opportunity to reflect on their own thoughts and behaviors.