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It’s not the Great Resignation; it’s the Great Awakening
A lot of norms around quitting, from two weeks’ notice to exit interviews, have stayed intact in the pandemic. One big backdrop, though, cannot be ignored: More people are leaving without another job lined up, which makes transitions, and the conversation between employee and employer and everyone else, a little different, even awkward.
If someone is quitting without another job, the manager should do some serious self-reflection on what role they have played in this employee leaving.
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Employee: You will be judged by how you quit
- The impression you leave when quitting your job is just as important as the one you make when you accept an offer.
- Your reputation will always impact your career.
- Don’t quit over email. Stick to an order of informing various affected parties.
- This is also not a time to throw grenades over how dysfunctional everything is.
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Manager: You will be judged by how you react
- If someone is leaving with no Plan B, this is a reckoning for you and requires some reflection. The big question to ask is ‘What could we have done to keep you?
- When someone gives notice, it’s usually too late to change their mind.
- Get as much feedback as possible: Ask about the culture from their standpoint. Ask if they were doing the job they were hired to do, or something dramatically different. Ask them about perceived limitations for their growth. And ask them what the number-one thing that pulled them away was, so that you can do a better job retaining the employees that you have left.
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Employee: There’s an order of operations to quitting
- Tell your manager.
- With your manager’s guidance, tell your team.
- Tell and thank senior leaders, peer groups, and others who have helped along the way.
- Stay classy until the end. Before you log off, send out a final farewell email with your contact information to invite your colleagues to keep in touch with you. In many organizations, it’s frowned upon (and even illegal) to take contact information of clients or coworkers, but if you’re able to proactively share your information, it’s a great way to keep in touch.
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The logistics of leaving
- It can ease a lot of the final days of awkwardness if you are aligned not only on messaging but also on small details like whether vacation days or bonuses are paid out.
- Do schedule an exit interview with departing talent, preferably with human resources.
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CURATED BY
"The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.”- John Maxwell
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