Why you need diversity and inclusion to create 'belonging' - TLNT

As a leader, your unconscious biases may cause you to build a team in your own likeness.

Resist the temptation to surround yourself with others who have similar skills, backgrounds and experiences to your own.

Focus on “culture add” rather than “culture fit” when hiring. Difference is strength, and an acceptance of difference opens up avenues towards belonging and inclusion.

It’s been shown time and again that teams of diverse individuals are smarter than homogenous teams. This goes beyond skills or experience, but extends to diversity in sex, gender, ethnicity, race, ability, sexuality, socioeconomic backgrounds, age, religion and so on.

The connectedness felt amongst team members and the psychological safety that comes from that connectedness supports a sense of belonging. Team cohesion comes from having goal clarity, role clarity and decision-making clarity.

This involves establishing at the outset, why the team exists, what defines its measures of success and how it intends to work together to pursue those measures (goal clarity).

It acknowledges the personal attributes each person brings to the team and what each person needs from others on the team in pursuit of their role (role clarity).

And it ascertains what decisions a team member can make independently versus in collaboration (decision-making clarity). Establishing these parameters allows everyone to know their place and everyone else’s place, and allows everyone to feel included.

At a minimum, inclusive practices should involve training in understanding and exploring unconscious bias. But it needs to go further. As an HR leader, invite your employees (not just management level), into learning spaces that facilitate dialogue and education about the experience of minority and oppressed communities inside and outside of the workplace. Behavior matters. Workplace micro-aggressions are a fact in most organizations.

Help your employees call in and process these occurrences by creating “safe rooms” where the delicate (and oftentimes messy), conversations that are necessary for processing the harm inflicted can take place. Consider bringing in a facilitator for the conversations.

Organizational leaders need to learn how to help team members go from being bystanders to up-standers, and create allies and accomplices A bystander is a well-intended onlooker who hears or witnesses micro-aggressions but doesn’t do anything about it, such as listening to a co-worker’s joke about gay people in front of a gay team member. They don’t join in, but they also don’t challenge it. An up-stander, on the other hand, calls people out on their micro-aggressions.

An ally actively works at inviting other people into the conversation. A straight ally, for example, would invite a queer person into a forum where decisions are made. An accomplice is a person from a non-marginalized group who uses their unearned privilege to dismantle the structures and systems that oppress individuals or groups. Model these behaviors to demonstrate what you expect from others.

While you must have diversity to have inclusion, you must have inclusion to have belonging. When you facilitate diversity in hiring practices and instill inclusive policies, procedures and behaviors, your organization has its best chance of creating a culture that supports a sense of belonging for everyone.