Curated from: forbes.com
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First understand the counterpart and then you'll get what inside their head.
From where they're coming from.
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As if you are adequately prepared, it's time to have the conversation. Don't just attack bluntly.
Spend time on being personable. Show your human side. Ask diagnostic questions, like "what are your thoughts about...?"
Open-ended questions helps you to dig deeper to find out more relevant information and perspectives of other person.
38
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"No" is an opportunity, not an ending.
Use the FEEL, FELT and FOUND formula:
FEEL: I understand why you might feel that way. Many others have felt the same way.
FELT: I understand where you are coming from. During points in my career I have felt the same way.
FOUND: What i have found is....
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IDEAS CURATED BY
Being an INFJ... " Every soul has to taste death' one day, so be kind to everyone, even when he's your enemy "
CURATOR'S NOTE
We usually dealt with some people with whom we hardly get negotiate easily.
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