theguardian.com
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According to leading counter-terrorism experts, the same methods that aid communication and co-operation with terrorists and criminal suspects can be applied at home and work to solve relationship issues.
As people turn hostile, and the conversation gets harder, the techniques usually used for gaining the trust and co-operation of violent criminals start to work on our loved ones.
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The ego is the enemy in any hostile relationship situation and the following four points need to be looked at:
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Whether it is a teenager, a boss, or a bank robber, one has to understand the communication style, quirks and language that is used, usually in these four major types:
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The successful interrogator who is looking to navigate a relationship minefield needs to know himself very well, and ‘sync’ it with the personality type of the other person and be able to do a verbal ballet dance, while staying nimble and flexible.
He/she needs to be sensitive and be able to adapt or change their style if needed.
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