What is emotional labor and why you're doing it at work
Curated from: zapier.com
Ideas, facts & insights covering these topics:
4 ideas
·2.59K reads
9
Explore the World's Best Ideas
Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.
The term "emotional labour"
Our feelings are hard at work. In 1983, Arlie Russel Hochschild defined labour as requiring one to "induce or suppress feeling in order to sustain the outward countenance that produces the proper state of mind in others."
Clear examples of emotional labourer are therapists and other healthcare professionals, communications professionals, and educators. But we all do emotional labour when we empathise with our customers or plan a project at work.
100
1.07K reads
Why emotional labour matters
Emotional labour needs resources. Failing to account for it means that you'll be in short supply and may risk exhausting your and your team's energy reserves, as your team will have to step up and handle it.
On a personal level, if you ignore the emotional labour you're doing, you risk burnout. You need to be aware of how much energy you have to give.
92
519 reads
How to feel better
We can "feel" better by respecting the resources that go into emotional labour. Being aware of your emotional labour means you can better recognise it, talk about it and list it as a priority.
When your manager coaches you through a difficult problem, they're doing emotional labour. When a loved one helps you with your needs, they're doing emotional labour. When you recognise this, you can be more intentional with your requests.
92
486 reads
Make emotional labour automatic
We can do this by tracking our mood over time with tools such as emoji check-ins.
Another way can be with goal-setting. Make it a habit to review your goals. By repeatedly doing it, you start to automate the way you think.
85
515 reads
IDEAS CURATED BY
Rhys 's ideas are part of this journey:
Learn more about personaldevelopment with this collection
Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
Related collections
Similar ideas
3 ideas
4 ideas
8 ideas
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates