Curated from: fastcompany.com
Ideas, facts & insights covering these topics:
5 ideas
·10.5K reads
126
6
Explore the World's Best Ideas
Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.
Good communication skills are essential for fostering strong relationships with team members and being able to motivate people.
Some of the things we say can improve how we are perceived. For example, saying "sorry" too often and for the wrong reasons might hinder how confident you appear. Instead of saying "sorry for the delay," say "thanks for your patience."
462
3.03K reads
500
2.29K reads
A lot of speakers will say, "We're going to address this issue." However, it doesn't mean you're going to solve the problem or take action. Try words like solve, fight against, or reduce, which communicate action.
Other swaps to consider that are more decisive:
418
1.66K reads
Some people will water down a compliment by saying, "It was nothing..." or "It could be better..."
These responses are dismissive of the person giving the compliment. Instead, thank the individual and add, " I'm glad you like it." When you're thanked, instead of just saying "you're welcome, add "I'm happy I was able to help you." It leaves a positive impression with the person.
444
1.69K reads
If you tell someone to calm down, they will probably not calm down.
Instead, validate the person's feelings and assure them you understand. Saying, "I can see you are upset, and I want to help," will go further to calm them.
426
1.81K reads
IDEAS CURATED BY
Learn more about personaldevelopment with this collection
How to create a positive work environment
Techniques for cultivating gratitude and mindfulness at work
How to find purpose in your work
Related collections
Similar ideas
7 ideas
These 7 phrases can help you sound more powerful at work
fastcompany.com
5 ideas
Building influence in the workplace
fastcompany.com
7 ideas
7 burnout-busting tips for freelancers who work too much
fastcompany.com
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates