“ That innocent ‘Hey, do you have a minute’... - Deepstash
Robby Macdonell

That innocent ‘Hey, do you have a minute’ is one of the most dangerous things that can happen. It’s never just a minute. There’s always effort to get back into something.

ROBBY MACDONELL

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MORE IDEAS FROM 5 team communication strategies for better collaboration

Team communication
  • Open and effective team communication keeps projects moving, co-workers happy, and ideas flowing.
  • Bad team communication kills company culture,  leads employees to burn out and slows everyone down.

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Effects of poor communication
  • Instead of looking for solutions, we waste time checking communication tools.
  • We don't talk about our expectations.
  • Communication bleeds into our out-of-work time, instead of leaving it at work.

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Effective team communication

It needs to be:

  • Relevant. Is this important and to the point?
  • Complete. Is anything missing? Can I do what I need to do with what’s been said?
  • Clear. Will everyone understand what’s being said?

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Learn to listen

Listen, ask questions and follow up in an effective and respectful way:

  • Keep a regular schedule so your team knows it’s ok to balance communication time with heads down focus.
  • Build a culture of trust by rewarding open communication.
  • Give people your full attention when they’re talking to you. 

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Open communication

It doesn’t mean just telling people to share their thoughts, but actually doing it yourself and setting clear rules and guidelines about how to share.

It isn’t just about how you share information but also what gets shared. 

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Provide guidelines

You should give people guidelines about how to use communication tools.

You want people to get what they need and then return to their focused work.

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Optimize your communication tools

Open communication doesn't mean more chatter. It means that all relevant information should be accessible to everyone:

  • Minimize the number of communication tools you use.
  • Make sure everyone is setting up their communication tools in the best way possible to protect their focus. 

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RELATED IDEA

Effective communication

... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professional relationships.

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To better build rapport and counter isolation do the following:

  • smile, tilt your chin lower so you're not looking down on them, and slow down your speech during your video calls, so you come across as being more credible.
  • set a finish time before starting a conversation with someone new to reduce the initial wariness.
  • Be more likable and validate others by listening to them and suspending your ego. Put aside your wish to contribute to the conversation and ask short, open questions like how, when, and why.

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Make Time To Connect

Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.

One way to do that is to try to give everyone the same day off, give people a “theme” for an activity of their choosing on that day, and find a way for the team to share their adventures. This could be during a team call or a shared photo library.

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