Learn more about communication with this collection
How to build confidence
How to connect with people on a deeper level
How to create a positive first impression
Incorporate Questions
Phrasing things as inquiries, rather than statements, makes it obvious that your intention is to facilitate a conversation that ultimately improves the end result—not just dole out strict demands.
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Start With Something Positive
When telling someone he's wrong, don't be too direct with your approach:
Before jumping right in with something like, “This is really wrong!”, try saying, “It’s evident that you put a ton of time and effort into this project, and it looks great!”
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Use a Gentle, Helpful Tone
When correcting someone, avoid yelling or screaming, don't use short sentences and avoid using defensive body language.
Try to maintain an overall positive posture.
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Avoid Sounding Authoritative
Being overly authoritative, confrontational, and closed-minded when making a correction will only make you look pretentious and condescending.
Be open for discussion and try saying “I’m looking at page 10 of this document, and something’s not quite matching up for me. Can we take a quic...
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Provide Evidence
Evidence is helpful for demonstrating that you have logical reasoning behind your correction—and that you’re not just shouting out random remarks to make your co-worker look incompetent.
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Offer Help
It’s your chance to demonstrate that you weren’t trying to be insulting. Plus, you’ll be able to ensure that everything is correct the second time around.
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249 reads
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Assertiveness Is Not Selfish
Practice makes assertiveness easier, just as it improves language fluency.
You can’t stop people making demands on your time and energy, but you can develop the skills to protect yourself – and doing so isn’t arrogant, selfish, uncooperative or any of the other things you’r...
Success
It is a byproduct of self-discipline — it requires a method, not just a positive attitude.
Rather than worrying about the end result, focus on how to make daily progress.
Be Direct
During a difficult conversation, be quick and direct. This is not the time for feedback techniques, as they will mask the point of the conversation and lessen its impact making it more difficult.
Often, the person knows that a critique is coming, so rather than dancing ...
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