Criticism by nature can be personal, but delivering it you need to separate your thoughts on someone's work or behavior from what you think of them.
Keep your constructive criticism focused on the specifics that you want to discuss, and avoid the temptation to make judgements of the person or their work based on the specific feedback you want to give. Remember, "you need to respond to urgent issues faster" is not the same as "you're slow." You want to communicate the former, not the latter.
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Taking criticism is difficult enough, but giving constructive criticism can be really tricky, especially when you don't want to completely tick off the person you're talking to.
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Understanding the importance of constructive criticism
How to receive constructive criticism positively
How to use constructive criticism to improve performance
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