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When it comes to business, Simon Sinek has a very simple definition for empathy.

MICKMEL

Humans versus output

Humans versus output

mickmel.com

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Humans versus output

Empathy is the ability to understand and share the feelings of another. I see it as “walking in their shoes”, and trying to see the world from their perspective.

Empathy is being concerned about the human being, not just their output.

We see both sides of that all the time. Some companies push to get a specific output from every shift no matter what, while others work to make sure their employees are well taken care of for long-term health and growth. If you manage people, you can choose whichever one you want.

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