What is Evidence-Based Management?
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Evidence-Based Management
Evidence-based management is a practice of management and decision-making based on critical thinking and reliable evidence.
If you have made a decision based on so-called “best practices” and if you haven’t questioned the culture, myths, and ideologies that contributed to those practices—your decision-making framework is fundamentally flawed.
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How to Use Evidence-Based Management
Six steps you can follow to increase the likelihood of a favorable outcome from your decisions:
- Asking: Translating a practical issue or problem into an answerable question
- Acquiring: Systematically searching for and retrieving the evidence
- Appraising: Critically judging the trustworthiness and relevance of the evidence
- Aggregating: Weighing and pulling together the evidence
- Applying: Incorporating the evidence into the decision-making process
- Assessing: Evaluating the outcome of the decision.
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Sources of Evidence for Leaders
- Scientific literature. Knowledge from scientific evidence is more accurate than the opinions of experts or their best practices.
- Internal data. Professional judgments based on hard data are far more accurate than judgments based on individual experience.
- Professional expertise. The professional experience of many people results in more accurate decisions than the personal experience of one or two individuals.
- Stakeholders’ values and concerns. Consulting the people affected by our decisions can be done with focus groups, internal surveys, or enterprise discussion management tools.
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Tools to Enable Evidence-Based Management
- Subscriptions to academic journals. JSTOR, Directory of Open Access Journals, and ScienceDirect are just a few to consider.
- Business intelligence tools. Leveraging your organization’s business analyst or data science team is a good way to ensure the data sets you’re using to make accurate decisions.
- Membership to industry associations: they give you access to perspectives outside of your experience.
- Enterprise discussion management: they are critical in helping us connect our workforce and gauge stakeholders’ values and concerns about a specific topic.
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