Feedback Sandwich: 7 Pros and Cons to Consider - Deepstash
Feedback Sandwich: 7 Pros and Cons to Consider

Feedback Sandwich: 7 Pros and Cons to Consider

Curated from: betterup.com

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Giving constructive criticism: What is a feedback sandwich?

Giving constructive criticism: What is a feedback sandwich?

A feedback sandwich is a method of feedback where positive feedback serves as a cushion to negative feedback. Generally, a manager or superior delivers positive feedback. Then, they deliver critical or constructive feedback and close with positive feedback.

There are three components — or ingredients — to a feedback sandwich:

  • Praise
  • Negative feedback
  • Praise.

But here’s the problem with feedback sandwiches: they’re confusing and possibly not effective.

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Pros of the feedback sandwich

  • In some situations, it can soften the impact of negative feedback. But it’s important to note that this really only works if the two parties are clearly communicating.
  • For the person giving feedback, it can make it easier to give negative feedback.   Basically, it can help the feedback giver feel better about giving negative feedback.
  • It helps to end the meeting or conversation on a positive note.  It focuses the closing of the conversation on what the person is doing well in this particular role or situation. 

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Cons of the feedback sandwich

  • It can build more tension and confusion between managers and direct reports. The feedback sandwich lends itself to a reactive approach as opposed to proactive coaching. If you’re receiving a feedback sandwich, it’s likely that you haven’t asked for it.
  • It isn’t culturally inclusive. The feedback sandwich operates on a very Western and, arguably, American -style of communication.
  • It can create more anxiety for your employees. They know when there’s a little dance around the elephant in the room.
  • It can encourage bad listening habits. An employee can choose to only focus on the positive (even if they did hear the negative).

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IDEAS CURATED BY

janekin

Clothing/textile technologist

CURATOR'S NOTE

Should you use the feedback sandwich method to give constructive criticism? Here’s everything you need to know.

Jane King's ideas are part of this journey:

How To Give And Receive Constructive Criticism

Learn more about leadershipandmanagement with this collection

Understanding the importance of constructive criticism

How to receive constructive criticism positively

How to use constructive criticism to improve performance

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