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When people don't trust you, you’re already at a big disadvantage and anything you say can be dismissed as mere defensive revenge.
The best you can do is to resist fighting for infallibility. Instead, defend everyone's fallibility. You will regain credibility if you posture as a learner, not someone last-word learned.
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Aristotle’s distinction between three aspects of rhetoric:
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Be careful during the debate, knowing you may have to withdraw in the end. If you take good care, you can withdraw with the consolation of thoroughness. Though you tried hard to restore common ground, you didn’t succeed.
If you have an exit strategy, a way to explain to yourself why you didn’t restore common ground, you won’t feel panicked and tempted to force them into restoring trust in you.
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... that are core to making it a success, according to Aristotle: Persuasion requires appealing to ethos (trust), logos (intellect), and pathos (emotions), no matter w...
From sharing a company's successes and telling a powerful personal story to using meaningful data and citing the experts -- as well as delivering a message with passion -- there are multiple ways to shift listeners from feeling bored to getting on board.
Sheryl Sandberg does that, in her speeches.
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Workers around the globe have been forced to take on the promise and challenges of virtual teamwork.
Many people are more used to working in person and haven't had the opportunity to pr...
Virtual teamwork places greater emphasis on communication and organization.
Over the short-term, newly formed virtual teams experience more negative outcomes, such as team conflict, lower satisfaction, less knowledge sharing, and poorer performance. But, they will adapt and improve over time.
At an individual level, some people will find it easier to adapt than others.