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Five Ways to Motivate Your Team with Empathy and Authority

https://sloanreview.mit.edu/article/five-ways-to-motivate-your-team-with-empathy-and-authority/

sloanreview.mit.edu

Five Ways to Motivate Your Team with Empathy and Authority
The right communication during a crisis can help teams be more connected — and productive.

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Leadership during a crises

Leadership during a crises

No matter how well you run a business, external forces will test you, your culture, and your resolve.

Your employees will be watching to see how confident you are, how clearly you see t...

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Communication techniques for difficult times

... to help you connect with, motivate, and build trust with your employees:

  • Send out situational information that is clear and measured about what you are doing ab...

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Have Fun Together

During times of stress, intentionally building relationships and creating positive experiences within your team is vital.

Plan team-building activities, or even a simple happy hour. In...

Fight For Your Team

Ensure your team knows through your actions and words that you have their backs. 

Whether it's ensuring resources or acknowledgment for their efforts, standing up for your employees shows them that you are focused on their well-being and recognize their value. This builds loyalty and trust, and it certainly improves morale on your team and contributes to a more positive working environment, especially in periods of crisis.

Reinforce The Vision

When a team is experiencing adversity, unify them around common objectives and show their effort’s impact on the organization and the lives of others to revive their sense of purpose.

Find ways to remind your team of what they enjoy about their jobs and the value they add to others' lives. When people are inspired, they will look beyond themselves and work with passion to pursue the goals set before them, and both the individual and the organization will be better for it.

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Authenticity has become a mark for leadership

Authenticity has become a mark for leadership

An oversimplified understanding of what it means to be transparent can prevent your growth and limit your influence. When we feel out of our comfort zone, we can often use authenti...

Why leaders struggle with authenticity

  • In trying to improve our game, a firm sense of self is a compass, but when we want to change our game, a too rigid self-concept can prevent us from moving forward.
  • In global business, we often work with people who don't share our cultural norms. They may have a different expectation for how we should behave than what feels authentic.
  • In today's world of connectivity, how we present ourselves is a critical aspect of leadership. We have to carefully curate a persona and that can clash with our private sense of self.

Leadership styles

There are two ways in which leaders develop their personal styles:

  1. High self-monitors are naturally able to try on different styles until they find a good fit for themselves. They adapt to the demands of a situation without feeling fake. They care about managing their public image and may mask their vulnerability.
  2. True-to-selfers tend to express what they really think and feel, even when it is counter to situational demands. It may make people question their ability to do the job.

What's to gain for Leaders through storytelling?

  • Can keep a consistent focus on the vision of the company
  • affirm faith in the near term intent of the leadership, 
  • strengthen brand loyalty,&nbs...

Two considerations when employing storytelling

  • Invest in a highly competent Director of Communication.
  • Be central in choosing stories.
  • Personally convey your vision in compelling stories.