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When do they first experience the brand? How do they experience it? And what do they do after their first experience?
These types of questions helps really better understand the brand and the business from the customer's perspective.
All marketing strategies have gaps, and the funnel helps you recognize and fix them. e.g display ads aren't connecting with potential customer, webpage loads slowly
e.g. you may track the % of potential customers that become paying customers.
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When a potential customer first becomes aware of the product or service.
When you build interest for your product or service.
The process to get a potential customer to take a desired action.
When a customer become repeat customers and brand advocates.
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IDEAS CURATED BY
CURATOR'S NOTE
A process to take people who are unfamiliar with your products or services and turn them into paying customers.
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