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Modern leadership depends on relationships. Meaningful relationships emerge when you know and understand each other. Observing others is essential for effective communication, interpersonal skills, influencing people, managing group dynamics, and getting buy-in.
The observer is an objective witness that takes in data without making interpretations, judgments or changes. It is not a critic.
The benefit of observing is that you can engage in an emotionally charged debate at work while remaining intellectually engaged, also accessing an emotionally neutral part. You can analyze a situation without getting frustrated.
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It means seeing things for what they are, not what we think they should be.
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It means being able to look at yourself with perspective and distance.
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