Curated from: helpscout.com
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4 ideas
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Customer Experience (CX)
Customer Success (CS)
24
176 reads
These are the lenses that the customer success team must look through in order to have the customer's experience more enthralling.
22
112 reads
18
90 reads
A true customer-centric company should realize that both customer experience and customer success exist to deliver great outcomes for the customer.
17
113 reads
IDEAS CURATED BY
Learn more about business with this collection
How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
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