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How to use storytelling to connect with others
The psychology behind storytelling
How to craft compelling stories
Resilience - the ability to withstand hardship and bounce back from difficult events - is helpful when it comes to work. However, it is often presented in a way that overlooks issues while employees must bear whatever comes in the way.
It is much easier to be resilient in an environment that makes it easy. It's easier to adjust and figure out a new path if you trust your manager or feel safe opening up to your team.
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Teams can put shared practices into place that make it easier for individuals to improve their well-being. Saying you want your people to have a healthy work-life balance is great, but if their calendars are filled with back-to-back meetings or they get pinged at all hours of the day, they won't feel safe taking needed breaks.
Improve team well-being by creating shared rituals, such as starting weekly team meetings with a fun prompt, or putting a daily 15-minute team break on the calendar.
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A ritual around reflection and recognition can help your team members connect and build confidence.
To take stock of all that your team has accomplished, set aside time at the end of each month or quarter to discuss the following:
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Leave one-on-ones for personal conversations, not for status updates.
Ask:
Ensure to communicate the action you will take. “You mentioned last week that you could use more heads-down time. Let’s work together to see if some meetings could be handled asynchronously or pushed to next week."
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Don't push your employees to open up to you in detail. Instead, let your reports know that you’re there to support them.
It’s useful to be aware of where on the emotional spectrum your reports are so you can adjust your behaviour.
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Establishing a shared language can make it easier for employees to feel safe opening up and trusting one another.
For example:
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Teams can be resilient when they have systems for support and dialogue.
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