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How to build trust with employees (especially when you can’t see them)

fastcompany.com

Trust in the age of remote work

Different industries may face different challenges when they have to manage staff remotely. However, they all share one element that is crucial: trust.

A lack of trust can undo a team. Managers may doubt that their reports are actually working. This can le...

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  • The simplest way to ensure employees are meeting expectations is to articulate your expectations.
  • Rather than assuming everyone is available, establish the frequency and ideal timing for communication.
  • Determine the best time and means of reaching you during the workday.

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In the office, employees are given the tools they need to do their jobs. The same should apply when they work remote. They should have access to the right materials, equipment, and information.

Recreating an office setting also means offering several methods of communication, such as video...

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With employees out of sight, it's essential to address issues promptly.

One good approach is to lead with appreciation. Harsh feedback will likely lead team members to react defensively, rather than taking your comments as constructive. A study found 57% of employees prefer corrective ...

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Loneliness is one of the most challenging aspects of working remotely, even among introverts.

Managers should find ways for employees to feel socially connected. For example, leaving open discussion time during meetings or creating fun Slack channels for small talk.

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