14 Universal Digital Marketing Skills You Can’t Ignore - Deepstash
14 Universal Digital Marketing Skills You Can’t Ignore

14 Universal Digital Marketing Skills You Can’t Ignore

Curated from: ahrefs.com

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Digital Marketing Specialisations

Digital Marketing Specialisations

Digital marketing has a long list of marketing specialisations: social media marketing, search engine optimisation, email marketing, marketing automation and more.

There are specific skills that are fundamental to all of them. The sooner you learn these universal skills, the better because those skills act as investments.

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Data literacy

Metrics, graphs, trends, statistics, and predictive analytics depend on data. Therefore, marketers should be able to do the following very well:

  1. Report on the past – For example, calculating the conversion rate from trial signups to paid subscriptions.
  2. Analyse the present – For example, calculating the lifetime value of customers.
  3. Predict the future – For example, what type of message can increase your chances of converting the user.
  4. Compare with competitors – For example, what keywords your competitors target that you do not.

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Understanding different marketing channels

Understanding different marketing channels

Even if you don't specialise in a particular marketing channel, you need to understand how they work.

  • You will possibly need to work on the intersection of various digital channels.
  • Your target audience will most likely hang out on different websites and platforms.

Brands need to embrace omnichannel marketing to ensure a seamless experience. It means digital marketers need to become experts at some of them but understand all of them.

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Copywriting

Only video marketing and podcast marketing don’t utilize text as the main medium but even videos and podcasts start as text.

Everyone can learn to write well. This job isn’t about creating the next blockbuster novel. It’s about writing clearly and convincingly. To get you started, here’s a great, free guide on writing by Julian Shapiro

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Getting around essential digital marketing tools

Getting around essential digital marketing tools

Marketing technology, or martech, makes digital marketing possible. Better tools can make you more effective. Many essential marketing tools have free trials or free versions. In addition, they often have certification programs.

For example,

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Basic design skills

Design can show the user where to click or convey what your brand is about.

To get better at it, you should:

  • Understand the basic web design principles.
  • Learn how you can create better experiences for your users with UX design.
  • Follow web design trends
  • Start experimenting with design software such as Canva, Genially, UXPin, Figma and Webflow. Marketers design graphics for content, ads, infographics, presentations,  wireframes, and, sometimes, entire landing pages.

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Assertiveness

Assertiveness is the ability to express your opinions and know how to stand up for your beliefs. It’s the art of saying “no” in the workplace without being hostile or aggressive.

Start practising assertiveness in some typical, everyday life situations.

  • Speak up when you’d rather watch a movie at home instead of going out.
  • Let your partner know you won’t be able to do a specific errand without offering a detailed backstory.
  • Visit a new restaurant and ask for a table that’s in a quieter area or near a window.

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Social intelligence

Social intelligence

Work on these skills:

  • Active listening – Be open-minded and empathetic toward others.
  • Fostering positive feelings – Studies have shown that this is crucial to effective leadership.
  • Observe managers in your workplace and try to identify how their actions and words affected others – Did they inspire people to do better work? Do people feel comfortable sharing opinions around them? What would you do differently?

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Critical thinking

Critical thinking can be seen as healthy skepticism. It's about not accepting things at face value when they lead to important decisions.

To develop an objective and independent opinion, you need to be able to question ideas to uncover

  • the kind of argument or evidence that supports an idea and
  • what a given idea leads to.

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Curiosity (Continuous learning)

Curiosity (Continuous learning)

There’s always something new to learn. You'll need to stay up to date with new technologies, new tactics, new philosophies, Google’s algorithm updates, industry regulations, etc.

Optimise information gathering by following content curations, e.g., newsletters curated by industry pros.

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Adaptability

The market and your goals may frequently change in marketing. You may work on a blog post one day and be doing conversion optimisation experiments on the next.

Acknowledge that things can change quite fast in this type of work. Reacting to change is part of the game.

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Strong work ethic

Strong work ethic

Ethics is an area where a person should make conscious decisions. It is a marathon.

No one will want to work with you if you're not reliable, honest and respectful.

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Performing experiments

Performing experiments

The recent popularity of growth marketing - a type of marketing - is characterised mainly by prioritising data over opinions. The source of that data is often experimentation. Performing experiments involves devising hypotheses and designing experiments to validate them.

A useful framework to perform marketing experiments:

  • Analyze – Uncover areas of growth opportunities.
  • Ideate – Generate ideas on how to improve the focus area and turn them into an idea pipeline
  • Prioritize ideas by using the ICE scoring model 
  • Test – Conduct the experiment and analyze the results

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Coping with pressure

In marketing, there is always pressure to get results.

To get better at coping with pressure, pay attention to:

  • Assertiveness
  • Learning to recognise and enjoy other things in life
  • Healthy diet
  • Realising that perfect is not always better

Too much pressure in digital marketing is common, but there’s a point where pressure stops being your problem and starts to be the problem of the person putting pressure on you. Sometimes, the only way to cope with it is to find another job.

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Understanding code

Understanding code

Sooner or later, your job may require something basic like inserting a tracking tag or editing some lines in your WordPress template. Other times, you may be required to do data analysis for customer databases with SQL or Python.

It’s best to acquire knowledge by completing courses.

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IDEAS CURATED BY

lauragrah

Administrator for charities/voluntary organisations

Laura Graham's ideas are part of this journey:

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