fastcompany.com
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Learn more about communication with this collection
Understanding the importance of constructive criticism
How to receive constructive criticism positively
How to use constructive criticism to improve performance
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The odds of winning an argument require more than just logic and rationality, as there are a lot of other factors involved.
By understanding and changing the 'frames' a person uses and center them around a shared belief, we can help our cause.
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Frames, with respect to a discussion or argument, are different categories to 'slot' an idea or topic, just like a car can be evaluated by its color, price, or model number.
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During the course of an argument, to increase compliance towards your belief, you can change the framing of the existing belief of the listener.
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Instead of challenging someone's existing belief, which always leads to resistance, it is much better to connect your own position to their beliefs.
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