Persuading the Unpersuadable - Deepstash
Persuading the Unpersuadable

Persuading the Unpersuadable

Curated from: hbr.org

Ideas, facts & insights covering these topics:

6 ideas

·

3.12K reads

15

Explore the World's Best Ideas

Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.

Influencing A Change

Influencing A Change

At first, Steve Jobs insisted he would never make a phone. It took two years for his team to persuade him to reconsider. Within nine months, the App Store had a billion downloads, and a decade later, the iPhone had generated over $1 trillion in revenue.

While many leaders have studied the genius of Jobs, few have studied the genius of those who managed to influence him. While too many overconfident leaders reject worthy opinions, it is possible to get anyone to open their minds.

107

827 reads

Getting a Know-It-All To Change Their Mind

Every personality has an if ... then profile: a pattern of responding to a particular scenario in a specific way. A dominant manager becomes submissive when interacting with a superior. A procrastinator gets their act together when the deadline is coming up.

It is then also possible to use this to encourage a know-it-all to recognise when there's something to learn or change.

103

568 reads

Recognizing The Gaps In Out Understanding

In a series of experiments, students were asked to rate their knowledge of everyday objects. The students were overconfident until they had to write out step-by-step explanations. Then they realised how little they understood.

Overconfidence often stands in the way of change. But if you point out someone's ignorance directly, they may get defensive. A better way is to let them recognise the gaps in their own understanding.

108

430 reads

Let a Stubborn Person Seize The Reins

Stubbornness is an obstacle to changing people's opinions. Stubborn people will outright reject forceful arguments. They think outcomes can be subject to their will.

Instead of giving answers or forceful arguments, ask questions. This way, you're not telling your boss what to think or do. Questions like "what if?" and "could we?" can make people curious about what's possible.

111

455 reads

The Right Way to Praise a Narcissist

Narcissistic leaders believe they're superior and special, and don't want to be told they're wrong.

Careful framing can coax them toward admitting they're flawed. Praise them first, but in a different area from the one in which you hope to change their minds. We all have multiple identities. When we feel secure about one of our strengths, we become more open to accepting our shortcomings elsewhere.

102

425 reads

Disagree With The Disagreeable

Disagreeableness is a trait often expressed through argumentativeness. Disagreeable people are determined to squash the competition. When you want them to change their mind, you become the competition.

Because disagreeable people are energized by conflict, they don't want you to bend to their will immediately. They want you to fight for your ideas.

98

418 reads

IDEAS CURATED BY

micee

I like jazz music and bacon. Learning new things is one of my obsessions.

Michelle E.'s ideas are part of this journey:

How To Give And Receive Constructive Criticism

Learn more about communication with this collection

Understanding the importance of constructive criticism

How to receive constructive criticism positively

How to use constructive criticism to improve performance

Related collections

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates