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Persuading the Unpersuadable

hbr.org

Steve Jobs, the adaptable visionary

The legend of Steve Jobs is that he transformed our lives with the strength of his convictions. However he started oppoaing the greatest 🍏's innovations:F

  • Foryears Jobs insisted he would never make a phone. 
  • When he built a phone, he banned outside apps
  • Etc

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The first barrier to changing someone’s view is arrogance. If you call out their ignorance directly, they may get defensive. A better approach is to let them recognize the gaps in their own understanding.

Trying to explain something complex can be a humbling experience—even...

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Intractable people see consistency & certainty as virtues. Once made up, their minds seem to be set in stone.

Research shows that asking questions instead of giving answers can overcome people’s defensiveness. “

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Acclaim in the begining, can be a powerful antidote to a narcissist’s insecurity. And most leaders are a bit narcisists. It doesn’t help to bury criticism between two compliments: Beginnings & ends are more likely to stick in our memories than middles, & narcissists are especially likely to ignor...

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You gotta fight for your right to party

Leaders are mostly disagreeable, determined to crush the competition, and when you urge them to reevaluate their strategy, that’s what you become. You have to stand your ground. Studies have shown that successful projects are associated with the combativeness of the managers.

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