Radical Candor - Deepstash

There are two dimensions to good managing: care personally and challenge directly.

  1. Care Personally: The first dimension is about being more than "just p...

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Radical Candor

Radical Candor

by Kim Scott Malone

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Radical Candor" is what happens when you put "Care Personally" and "Challenge Directly” together.

The most surprising thing about Radical Candor may be that its results are often the ...

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A great way to get to know somebody and to build trust is to offer Radically Candid praise and criticism

  • Radically Candid praise: "I admire that about you"
  • Radically Candid criti...

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  • When you criticize someone without taking even two seconds to show you care, your guidance feels obnoxiously aggressive to the recipient.
  • If you can’t be Radically Candid, being obnoxi...

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  • Manipulatively insincere guidance happens when you don’t care enough about a person to challenge directly.
  • People give praise and criticism that is manipulatively insincere when they a...

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  • Ruinous Empathy is responsible for the vast majority of management mistakes I’ve seen in my career. Most people want to avoid creating tension or discomfort at work.
  • Similarly, praise ...

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  • A leader at Apple had a good way to think about different types of ambition that people on her team had so that she could be thoughtful about what roles to put people in.
  • To keep a tea...

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  • Steep growth is generally characterized by rapid change—learning new skills or deepening existing ones quickly. It’s not about becoming a manager—plenty of individual contribu...

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  • It’s a basic axiom that people do better work when they find that work meaningful. Bosses who take this to mean that it is their job to provide purpose tend to overstep. 
  • Insisting tha...

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JONY IVE- DESIGNER

"Give the quiet ones a voice."

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  • First, you have to listen to the ideas that people on your team have and create a culture in which they listen to each other.
  • Next, you have to create a space in which ideas c...

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It’s hard enough to get yourself to listen to your team members and let them know you are listening; getting them to listen to one another is even harder.

The keys are:

  • Ha...

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Execution is a solitary task. We use calendars mostly for collaborative tasks—to schedule meetings, etc. One of your jobs as a manager is to make sure that collaborative tasks don’t consume so much...

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RALPH WALDO EMERSON

"Consistency is the hobgoblin of little minds."

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  • We are often told that changing our position makes us a "flip-flopper" or "erratic" or "lacking principles.".
  • The key, of course, is communication. Someone might reasonably complain, "...

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JOHN MAYNARD KEYNES

"When the facts change, I change my mind."

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Sometimes we’re overwhelmed by our work and personal lives, and these are the moments when it is hardest to learn from our results and to start the whole cycle over again. That’s why you are at the...

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  • Be relentlessly insistent on bringing your fullest and best self to work—and taking it back home again.
  • Don’t think of it as work-life balance, some kind of zero-sum game where anythin...

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  • The world is full of advice here, and what is enormously Stick To The Basicsmeaningful for one person is pure crap for another.
  • Do whatever works for you. The key, I’ve found, is to pr...

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  • What did I need to do to make sure that my whole team didn’t have a worse day just because I was having a bad one?
  • The best you can do is to own up to how you feel and what’s going on ...

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To build Radically Candid relationships, do not try to prevent, control, or manage other people’s emotions. Do acknowledge them and react compassionately when emotions run high. And do try ...

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  • I start with being humble because it’s absolutely essential when delivering both praise and criticism.
  • Furthermore, a common concern that people raise about giving feedback is "What if...

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This simple technique reminds you to describe three things when giving feedback:

1) the situation you saw,

2) the behaviour (i.e., what the person did, either good or bad),...

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  • Stating your intention to be helpful can lower defenses. When you tell somebody that you aren’t trying to bust their chops—that you really want to help.
  • Show, ...

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Giving guidance as quickly and as informally as possible is an essential part of Radical Candor.

  • Say it in 2–3 minutes between meetings.
  • Keep slack time in your calendar, or be w...

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Public criticism tends to trigger a defensive reaction and make it much harder for a person to accept they’ve made a mistake and to learn from it.

  • Corrections, factual observatio...

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  • Their life story, right from kindergarten.
  • Their hopes and dreams.
  • Their two-year plan.

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Here are some simple things you can do to make sure you’re hiring the right people:

  • Job description: define team fit as rigorously as you define skills to minimize bias....

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Your role will be to encourage that process of listening, clarifying, debating, deciding, persuading, and executing to the point that it’s almost as if your team shares one mind when it com...

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Here are a few things you can do to make sure you and each of your reports are getting the most out of these 1:1 meetings:

Mindset: Your mindset will go a long way i...

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  • "Why?"
  • "How can I help?"
  • "What can I do or stop doing that would make this easier?"
  • "What wakes you up at nig...

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  • Cancellations by your team.
  • Updates only, with no constructive talk.
  • If you hear only good news, it’s a sign people don’t feel comfort...

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